Cloudience
Plans
Cloudience, we don’t just maintain systems—we elevate them. From 24/7 support and cybersecurity to automation and cloud strategy, we deliver the services modern businesses actually need to thrive.
Cloudience
Plans & Pricing
Cloudience, we don’t just maintain systems—we elevate them. From 24/7 support and cybersecurity to automation and cloud strategy, we deliver the services modern businesses actually need to thrive.
Choose the plan that best fits your needs
See what you can expect from our full-service and ongoing IT support. We have three distinct support plans to choose from based on your business needs.
| Features |
Unlimited IT Support |
24/7 advanced cybersecurity |
Full Suite of Services |
|---|---|---|---|
| Unlimited IT Support | Mon-Fri / 8–5 | 24/7 | 24/7 |
| Full Service Desk | ✔ | ✔ | ✔ |
| Emergency response 24/7 | ✔ | ✔ | ✔ |
| 24/7 Systems monitoring | ✔ | ✔ | ✔ |
| 24/7 Support | Add-On | ✔ | ✔ |
| Comprehensive Cybersecurity | Standard | Advanced | Enhanced |
| Endpoint detection and response | ✔ | ✔ | ✔ |
| Dark web monitoring | ✔ | ✔ | ✔ |
| Firewall & network management | ✔ | ✔ | ✔ |
| Patch management | ✔ | ✔ | ✔ |
| 24/7 Security operations center | Add-On | ✔ | ✔ |
| Human-led threat hunting | Add-On | ✔ | ✔ |
| DNS Filtering | Add-On | ✔ | ✔ |
| SIEM | Add-On | Add-On | ✔ |
| Vulnerability scanning | Add-On | Add-On | ✔ |
| Penetration testing | Add-On | Add-On | ✔ |
| Application whitelisting | Add-On | Add-On | ✔ |
| Cloud VPN (SASE) | Add-On | Add-On | Add-On |
| Email spam filter & sandboxing | ✔ | ✔ | ✔ |
| Impersonation attack protection | ✔ | ✔ | ✔ |
| Email Encryption | Add-On | Add-On | ✔ |
| Desktop backup (with M365/Google) | ✔ | ✔ | ✔ |
| Server backup | ✔ | ✔ | ✔ |
| M365 / Google Workspace backup | Add-On | ✔ | ✔ |
| Email backup and archival | Add-On | ✔ | ✔ |
| Vendor & Licence Management | ✔ | ✔ | ✔ |
| VoIP Phone System Support | ✔ | ✔ | ✔ |
| Federation & single sign on | ✔ | ✔ | ✔ |
| Role based access management | ✔ | ✔ | ✔ |
| Password Vault & Manager | Add-On | Add-On | ✔ |
| Asset Inventory | ✔ | ✔ | ✔ |
| Asset Disposition | Add-On | ✔ | ✔ |
| IT Asset Depot | Add-On | ✔ | ✔ |
| Warranty Management | Add-On | ✔ | ✔ |
| Strategic IT Planning | Quarterly | Monthly | Monthly+ |
| IT Maturity Alignment | ✔ | ✔ | ✔ |
| Modernization Assessment & Guidance | ✔ | ✔ | ✔ |
| Compliance & Reporting | Add-On | ✔ | ✔ |
| Customized BI Dashboard | Add-On | ✔ | ✔ |
| Security policy writing | Add-On | ✔ | ✔ |
| Annual Security Awareness Training | ✔ | ✔ | ✔ |
| Micro Training | Add-On | ✔ | ✔ |
| Phishing Simulation & Training | Add-On | ✔ | ✔ |
| Microsoft & Google User Training | Add-On | ✔ | ✔ |
| AI Security Training | Add-On | ✔ | ✔ |
| AI Agent | Add-On | Add-On | ✔ |
| IT Intelligence Dashboard | Add-On | Add-On | ✔ |
| Cloud Phone System | Add-On | Add-On | ✔ |
| Unique HelpDesk Hotline | Add-On | Add-On | ✔ |
| GET PRICING | GET PRICING | GET PRICING | |
What our Clients Say
The Cloudience team has always been quick to respond and very helpful with all of my questions and concerns. They follow up thoroughly… willing to walk me through the steps I need to take. Very happy with their work for the past few years!!
Clean Water Manufacturing
WebOps & IT
Client Yelp Review
I rave in the way they responded to solving the immediate issues I was facing and the plan they gave to solve going forward. The overall experience getting started excellent..
Clean Water Manufacturing
WebOps & IT
Client Yelp Review
I’ve used Cloudience for a few years and they always provide great service with a speedy response time. Their techs are each knowledgeable, professional, courteous and provide solutions with awesome attention to detail.
Surgical Center
Managed IT Services
Client Google My Business
The entire team at Cloudience have always, 100% of the time, been amongst the most professional and responsive people I have ever done business with. I would recommend them anytime, for any IT based job from simple website work to highly advanced security and IT solutions.
Property Management Firm
WebOps & IT
Clutch.co Client Review
Frequently Asked Questions (FAQs)
What is the typical response time?
As Quick as 15 minutes. The Core Service Desk (CSD) monitors our support request system and waits for your call. The first person you speak to when you call will likely be from our CSD.
What if I need to order hardware or software?
Whenever you need new equipment or software, and do not have an internal procurement department, we’ve got you covered. Our procurement and ordering system simplifies the process of ordering IT-related items.
Can you support remote and hybrid teams?
Yes. We specialize in supporting distributed teams with secure cloud access, remote device management, VoIP integration, and productivity tools like Microsoft 365 and Google Workspace.
Do you provide onsite support?
While most issues are resolved remotely, we do provide onsite visits for installations, network overhauls, or location-specific needs, depending on your region or support tier.
Do you help with HIPAA Compliance?
We offer compliance consulting, reporting tools, system audits, policy writing, and staff training for standards like HIPAA.
Contact Cloudience in Plan
Ready to discuss how Cloudience can secure your business? Our team is one call away and ready to walk you through with a free consultation.
EXISTING CLIENTS
24/7 support for Current Cloudience Clients
24/7 SUPPORT LINE
480-5598-639
Average wait: 2 minutes
SUBMIT A SUPPORT TICKET
Email your designated helpdesk
Ticketed and Prioritized
FOR URGENT CLIENT SUPPORT
Call Dedicted Help Line for your Company
Immediate Action
READY TO UPGRADE?
Consultation & Sales for Prospective Clients
SCHEDULE A CONSULTATION
BOOK A 30-MINUTE CALL
Average wait: 2 minutes
REQUEST A QUOTE
GET CUSTOM PRICING
Tailored to your Business
SALES INQUIRY
sales@cloudience.com
Response within 2 hours
Talk with us.
Aligning your technology strategy directly with your core business objectives is essential for gaining a competitive edge in today’s rapidly evolving digital landscape.
We’ll prioritize understanding your specific operational hurdles, explore a tailored Cloudience solution, and demonstrate how our partnership can deliver tangible value to your organization starting on day one.
At Cloudience, we're here to understand your needs.
