Cloudience
Plans
Cloudience, we don’t just maintain systems, we elevate them. From 24/7 support and cybersecurity to automation and cloud strategy, we deliver the services modern businesses actually need to thrive.
Cloudience, we don’t just maintain systems, we elevate them. From 24/7 support and cybersecurity to automation and cloud strategy, we deliver the services modern businesses actually need to thrive.
Explore our flexible plans each with the option for volume discounts and term savings.
Choose the plan that fits, and get personalized pricing when you’re ready.
| Features |
Unlimited IT Support |
24/7 advanced cybersecurity |
Full Suite of Services |
|---|---|---|---|
| Unlimited IT Support | Mon-Fri / 8–5 | 24/7 | 24/7 |
| Full Service Desk | ✔ | ✔ | ✔ |
| Emergency response 24/7 | ✔ | ✔ | ✔ |
| 24/7 Systems monitoring | ✔ | ✔ | ✔ |
| 24/7 Support | Add-On | ✔ | ✔ |
| Comprehensive Cybersecurity | Standard | Advanced | Enhanced |
| Endpoint detection and response | ✔ | ✔ | ✔ |
| Firewall & network management | ✔ | ✔ | ✔ |
| Patch management | ✔ | ✔ | ✔ |
| Dark web monitoring | Add-On | ✔ | ✔ |
| 24/7 Security operations center | Add-On | ✔ | ✔ |
| Human-led threat hunting | Add-On | ✔ | ✔ |
| DNS Filtering | Add-On | ✔ | ✔ |
| SIEM | Add-On | Add-On | ✔ |
| Vulnerability scanning | Add-On | Add-On | ✔ |
| Penetration testing | Add-On | Add-On | ✔ |
| Application whitelisting | Add-On | Add-On | ✔ |
| Cloud VPN (SASE) | Add-On | Add-On | Add-On |
| Email spam filter & sandboxing | ✔ | ✔ | ✔ |
| Impersonation attack protection | ✔ | ✔ | ✔ |
| Email Encryption | Add-On | Add-On | ✔ |
| Desktop backup (with M365/Google) | ✔ | ✔ | ✔ |
| Server backup | ✔ | ✔ | ✔ |
| M365 / Google Workspace backup | Add-On | ✔ | ✔ |
| Email backup and archival | Add-On | ✔ | ✔ |
| Vendor & Licence Management | ✔ | ✔ | ✔ |
| VoIP Phone System Support | ✔ | ✔ | ✔ |
| Federation & single sign on | ✔ | ✔ | ✔ |
| Role based access management | ✔ | ✔ | ✔ |
| Password Vault & Manager | Add-On | Add-On | ✔ |
| Asset Inventory | ✔ | ✔ | ✔ |
| Asset Disposition | Add-On | ✔ | ✔ |
| IT Asset Depot | Add-On | ✔ | ✔ |
| Warranty Management | Add-On | ✔ | ✔ |
| Strategic IT Planning | Quarterly | Monthly | Monthly+ |
| IT Maturity Alignment | ✔ | ✔ | ✔ |
| Modernization Assessment & Guidance | ✔ | ✔ | ✔ |
| Compliance & Reporting | Add-On | ✔ | ✔ |
| Customized BI Dashboard | Add-On | ✔ | ✔ |
| Security policy writing | Add-On | ✔ | ✔ |
| Annual Security Awareness Training | ✔ | ✔ | ✔ |
| Micro Training | Add-On | ✔ | ✔ |
| Phishing Simulation & Training | Add-On | ✔ | ✔ |
| Microsoft & Google User Training | Add-On | ✔ | ✔ |
| AI Security Training | Add-On | ✔ | ✔ |
| AI Agent | Add-On | Add-On | ✔ |
| IT Intelligence Dashboard | Add-On | Add-On | ✔ |
| Cloud Phone System | Add-On | Add-On | ✔ |
| Unique HelpDesk Hotline | Add-On | Add-On | ✔ |
| GET PRICING | GET PRICING | GET PRICING | |
The Cloudience team has always been quick to respond and very helpful with all of my questions and concerns. They follow up thoroughly… willing to walk me through the steps I need to take. Very happy with their work for the past few years!!
WebOps & IT
Client Yelp Review
I rave in the way they responded to solving the immediate issues I was facing and the plan they gave to solve going forward. The overall experience getting started excellent..
WebOps & IT
Client Yelp Review
I’ve used Cloudience for a few years and they always provide great service with a speedy response time. Their techs are each knowledgeable, professional, courteous and provide solutions with awesome attention to detail.
Managed IT Services
Client Google My Business
The entire team at Cloudience have always, 100% of the time, been amongst the most professional and responsive people I have ever done business with. I would recommend them anytime, for any IT based job from simple website work to highly advanced security and IT solutions.
WebOps & IT
Clutch.co Client Review
Managed IT services provide businesses with ongoing technology support, cybersecurity protection, infrastructure management, strategic planning, and help desk services through a predictable monthly subscription model.
As Quick as 15 minutes. The Core Service Desk (CSD) monitors our support request system and waits for your call. The first person you speak to when you call will likely be from our CSD.
Whenever you need new equipment or software, and do not have an internal procurement department, we’ve got you covered. Our procurement and ordering system simplifies the process of ordering IT-related items.
Yes. We specialize in supporting distributed teams with secure cloud access, remote device management, VoIP integration, and productivity tools like Microsoft 365 and Google Workspace.
While most issues are resolved remotely, we do provide onsite visits for installations, network overhauls, or location-specific needs, depending on your region or support tier.
Managed IT service pricing varies based on company size, number of users, cybersecurity requirements, compliance obligations, and technology complexity. Many businesses choose managed services to reduce unexpected IT expenses and improve budgeting.
The right approach depends on business size and requirements. Many organizations use outsourced IT services to gain access to a broader range of expertise and cybersecurity resources without the cost of building a full internal IT department.
Most managed IT plans include help desk support, system monitoring, cybersecurity protection, patch management, device management, vendor coordination, backup solutions, and strategic technology guidance.
Managed IT providers help reduce risk through security monitoring, endpoint protection, multi-factor authentication, vulnerability management, employee security awareness training, backup solutions, and incident response planning.
Traditional IT support is often reactive and focuses on fixing problems after they occur. Managed IT services are proactive and focus on preventing issues through monitoring, maintenance, cybersecurity management, and strategic planning.
While no solution can eliminate risk entirely, managed IT services can significantly reduce exposure through layered security controls, employee training, backup strategies, endpoint protection, and ongoing monitoring.
Managed IT services help organizations implement technical safeguards, security controls, documentation processes, monitoring systems, and cybersecurity best practices that support compliance initiatives and audit readiness.
Managed IT services are commonly used by healthcare providers, financial firms, law offices, manufacturers, construction companies, professional service firms, nonprofits, educational institutions, and growing small businesses.
Most organizations should review cybersecurity policies, risks, and controls at least annually, with more frequent assessments for businesses operating in regulated industries or rapidly changing environments.
Business continuity and disaster recovery planning helps organizations prepare for cyberattacks, outages, natural disasters, and other disruptions by ensuring critical systems and data can be restored quickly.
Common signs include recurring technology issues, increasing cybersecurity concerns, compliance requirements, business growth, rising downtime costs, and a need for more strategic technology planning.