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CloudCare

CloudCare provides comprehensive IT support and management services designed specifically for small and growing healthcare clinics. We offer your team all the support they need to resolve any IT issue, ensuring your clinic remains energized to serve your patients.

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Unifi Your Technology with One Service

Cloudience’s CloudCare is a secure platform that helps organizations build and maintain trust fabrics across multi-cloud environments. It offers integrated automation, monitoring, reporting, and security best practices to ensure reliable, secure access to data and services—no matter where they’re hosted.

 

Your Trusted Partner for Managed IT Services

24/7 CloudNerv

24/7 CloudNerv

Continuous monitoring, patching, and threat detection.

US Service Desk

8/5 Unlimited US Service Desk

Unlimited access during business hours (8 AM – 5 PM).

vCIO

vCIO Strategic Planning

Virtual CIO services for strategic IT planning.

Asset Management

Asset & Lifecycle Management

Manage your IT assets throughout their lifecycle.

Business Licensing

Business Basic Licensing

Essential business software licensing included.

Vendor Management

Vendor Management

We handle communications with your IT vendors.

Flat Expense

Flat Operating Expense

Enjoy predictable monthly costs, no hidden fees.

Staff Onboarding

Staff Onboarding

Streamline IT for new and departing employees.

Project Rates

Reduced Project Rates

Reduced hourly rate of $110/hr for onsite work.

Leasing Options

Leasing Options

Flexible leasing for equipment and projects.

Your Confidence, Powered by Advanced Security

At Cloudience, we’re all about giving you peace of mind through top-tier security at every digital layer.

  • Proactive Threat Intelligence: We leverage a cloud-based, monitored threat intelligence architecture that actively classifies and scores nearly 97% of the internet multiple times a day.
  • Cutting-Edge Technology: We partner with leading cloud and enterprise security software, incorporating a decade of innovation in machine learning technology.
  • Unified Threat Management: Our network perimeters are fortified by a unified threat management system, complete with a secured firewall, deep packet inspection, gateway security, and content filtering for enterprise-grade protection.
  • Secure Devices & Access: Our network devices and WiFi access points utilize the latest managed security standards, robust security certificates, and strict password expiration policies. Plus, our Domain Server technology provides privileged access, device protection, and security at the Application layer of the OSI model.
  • Secure Communications: We also partner to deliver premium cloud email and storage services, employing the most advanced spam, phishing, DNS, and threat filtering technology available.
  • Ongoing Maintenance: Our processes include custom security policies, regular patches, firmware updates, comprehensive audits, and robust backup and disaster recovery monitoring, testing, and maintenance.

Our People-Centric Approach: Support You Can Rely On

Effortless Involvement:

Our US-based remote support team covers your staff for all requests with effortless involvement and prioritized response time. We make IT easy for you.

Rapid Resolution:

We respond to any critical outage within 1 hour, either remotely or onsite, whichever is necessary. Non-critical issues receive a prioritized 24-hour response service level, and our incident resolution times are industry best.

Continuous Guidance:

You can expect advice and consultation at every IT level to ensure you are meeting best practices.

Consistent, Caring Faces:

You won’t be explaining your issues to a different person every time. We strive for consistency in your service team, building rapport and ensuring that the people helping you are already familiar with your history.

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Talk with us.

Aligning your technology strategy directly with your core business objectives is essential for gaining a competitive edge in today’s rapidly evolving digital landscape.

We’ll prioritize understanding your specific operational hurdles, explore a tailored Cloudience solution, and demonstrate how our partnership can deliver tangible value to your organization starting on day one.

At Cloudience, we're here to understand your needs. 

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