Managed

IT Services

Effortless, affordable business IT services

Cloudience provides all of the benefits of an internal IT department without the pain of staffing your own. Hiring an IT guy is being replaced with entire team that travels wherever you are supporting all your staff and remote locations for a fraction of the cost. While your IT person goes on vacation, permanent retirement or just a siesta, Cloudience never sleeps on your critical business IT infrastructure. We’ll watch, support and protect 24/7/365.

 

Managed IT Services

Why Managed IT Services ?

Businesses today own more risk, complexity and recurring responsibility with IT hardware and mutlicloud platforms than ever. Internal IT departments require the constant challenges of staffing, training, cybersecurity, compliance and adoption of new technology & practices. Lacking sound guidance, poor investments can be made in haste. Systems & processes can be outdated or out of compliance within months of a major IT rollout.  Cloudience managed IT service plans provide a strategic partnership involving vCIO services to roadmap your 3-5 year IT plan. Even more, you get a team of experts on every subject guiding and implementing your infrastructure flawlessly.

supporting and prioritizing IT spending to meet your short and long term goals. Help with networks, servers, devices, cloud, cybersecurity, hybrid workforce, communications and compliance. 

This relationship can significantly reduce overall costs, downtime, security worries and management efforts. Good IT can boost staff morale and productivity by getting them back to work quickly while lifting the burden on strained resources. 

Managed IT Services allows small and mid sized businesses to augment their staff with co-managed teams or completely get out of the IT business  and focus on what they do best. 

Efficiency & Agility

With a Managed IT Service provider, entities and executives can abandon the IT business and focus on their core competencies while leaning on a support that can resolve issues faster. Traditional, on-demand IT relationships may not respond fast enough to critical needs as they staff for their present volume making it impossible to predict or manage an influx of incidents that can easily break out on any given day or week. While they may promise to respond quickly they have also made that promise to 100 other clients. With a managed agreement, there is a contractual obligation to respond with priority. Cloudience employs a unique algorithm to discover patterns of resource utilization maintaining the right levels of trained US based staff for 24/7 support. 

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IT Security

Cybersecurity & Compliance

The sheer number of vulnerabilities we find on the unattended IT network is staggering. These back doors pose significant security threats to critical data and raise high risks in most simple compliance standards. Cloudience offers a comprehensive strategy for assessing, eliminating and defending from these threats. We fortify our clients with a multilayer, defence in depth approach utilizing frameworks and practices that address critical and mitigate lower risks that threaten your business, clients and reputation. We can conduct a full analysis of security controls, policies, classifications and staff readiness uncovering exposed data & assets that should be locked down.

Sadly, companies who have suffered a breach are the best advocates for managed IT services. Cybersecurity also entails knowledge invested and documented in a team as opposed to just one IT resource who is the only custodian of such knowledge in a crisis moment.

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IT Support

Systems

Our staff and technology looks after your staff and technology so you can be free to focus on what your business is all about.

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Cost Benefits

One Flat Fee

With managed services you can expect a predictable low monthly rate for unlimited IT support

No New Salaries 

Add an entire IT department for a fraction of the cost of bringing on just one additional full time IT resource & no need to manage them!

Lower Hourly Rates

Not only did we start with the lowest industry avg pricing but with a managed plan, get projects done with further reduced hourly rates.

Rapid ROI

On average our clients see a 10% return on investment year 1 with many realizing savings on month 1 with strategic partnerships

CapEx or OpEx 

Flexibility to make strategic up front purchase or go the operating expenses model via Cloud services

Time is Money

The unseen cost benefits of Cloudience include saying goodbye to downtime, outages and unproductive staff 

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