Managed

IT Services

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Just the right IT Services you need to run your business productively, securely and effortless. 

 

Why Managed IT Services ?

Businesses today own more risk, complexity and recurring responsibility than ever in managing their own IT infrastructure. Internal IT departments require the constant challenges of staffing, training, cybersecurity, compliance and the adoption of new cloud services, line of business software and best practices. Without a guided strategy and support alongside, IT investments can be made in haste, without future proofing. It’s not uncommon to find systems & processes outdated or out of compliance in just months after a major rollout.  

With a managed IT services provider, you have an IT account manager along with a team of experts guiding, supporting & prioritizing IT spending to meet your short and long term goals. You will have professionals helping at every stage and layer of your IT including cybersecurity, network, server, desktop, printer, VoIP business phone quality, WiFi, mobile device, database and line of business software. 

This relationship can significantly reduce overall costs, downtime, security worries and management efforts. It can significantly boost staff morale and productivity by getting them back to work quickly while lightening the load on already strained resources. 

Our Clients have been happily able to abandon old IT responsibilities and just completely get out of the IT business to focus on what their businesses do best. Read some more of the benefits of hiring a managed service provider to help or augment your team.

 

Efficiency & Agility

With a Managed IT Service provider, entities and executives can abandon the IT business and focus on their core competencies while leaning on a support that can resolve issues faster. Traditional, on-demand IT relationships may not respond fast enough to critical needs as they staff for their present volume making it impossible to predict or manage an influx of incidents that can easily break out on any given day or week. While they may promise to respond quickly they have also made that promise to 100 other clients. With a managed agreement, there is a contractual obligation to respond with priority. Cloudience employs a unique algorithm to discover patterns of resource utilization maintaining the right levels of trained US based staff for 24/7 support. 

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IT Security
Security & Compliance

 

Cybersecurity & Compliance

The sheer number of vulnerabilities we find on the unattended IT network is staggering. These back doors pose significant security threats to critical data and raise high risks in most simple compliance standards. Cloudience offers a comprehensive strategy for assessing, eliminating and defending from these threats. We fortify our clients with a multilayer, defence in depth approach utilizing frameworks and practices that address critical and mitigate lower risks that threaten your business, clients and reputation. We can conduct a full analysis of security controls, policies, classifications and staff readiness uncovering exposed data & assets that should be locked down.

Sadly, companies who have suffered a breach are the best advocates for managed IT services. Cybersecurity also entails knowledge invested and documented in a team as opposed to just one IT resource who is the only custodian of such knowledge in a crisis moment.

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IT Support

Systems

Our staff and technology looks after your staff and technology so you can be free to focus on what your business is all about.

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Cost Benefits

One Flat Fee

With managed services you can expect a predictable low monthly rate for unlimited IT support

No Salaries 

Hire an entire IT department for a fraction of the cost of employing just one full time IT worker… and you don’t need to manage them

Lower Hourly Rates

Not only did we start with the lowest industry avg pricing but with a managed plan, get projects done with further reduced hourly rates.

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